Trouvaille is a French word meaning “a lucky find.”  Trouvaille aims to refine the traditional e-commerce experience by bringing you tightly edited lucky finds through both our T.Line collections and inspired editorials.

Our office, manufacturers, and warehouse are all located in Toronto, Canada.

Released as quarterly capsules, each edition is designed to build on the last and can be effortlessly styled together while building an elevated collection of exclusive items.

All of our pieces are limited-edition and produced in small batches. The best way to ensure that you get a piece is to shop as soon as the collection drops. In some instances, we will add more inventory and you can sign up to be notified.

Our products are designed and made in small batches in Toronto, Canada by local tradespeople.

We’re always here for any questions or just to chat! For questions regarding a product, fit, or styling, feel free to DM us at @trouvailleonline or email us at hello@trouvailleonline.com. 

We currently ship across Canada and the U.S.

We offer free ground shipping on all orders over $200.

We aim to process and ship your order five business days after it has been placed. Please note that orders with monogramming will take an additional seven business days 

Delivery times will vary based on location and customs (U.S. only). The following estimates are not guaranteed: 

Within Canada: 1 to 7 days

Within the U.S.: 7 to 14 days

Note: U.S. customers are liable for any taxes or duties levied by their state/country.

Not yet—let us know if you're interested by sending us an email at hello@trouvailleonline.com.

We have a 14-day return policy, which means that you have 14 days after receiving your item to request a return. If you don’t love your T.Line product for any reason, please email us at hello@trouvailleonline.com to start a return. 

Please read full return policy.

Please inspect your order upon receipt and contact us immediately at hello@trouvailleonline.com if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We’ll notify you once we’ve received and inspected your return, and let you know if the refund was approved. Returns are processed within two business days of receiving the product. If approved, you’ll automatically be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. 

Please email us at hello@trouvailleonline.com with the word "Cancel" and your order number in the subject line as soon as possible. We cannot guarantee that we'll be able to cancel your order once it's been placed, but we’ll do our best!

If an order has been shipped out, we unfortunately will not be able to cancel your order, but are more than happy to accommodate a return and refund if you’re not happy with your purchase.